FAQ

A few things you might be wondering about the rings, how they're made, and how they reach you.
If your question isn't here, write to us at hey@rafike.co and we'll answer properly.

The Rafiké story

What is Rafiké?

Rafiké makes fidget rings; small, handfinished pieces designed for quiet self-regulation. A ring you can turn, spin, or run a thumb across when you need to settle. Calm you can wear, worn without anyone noticing.

What do you mean by "invisible calm"?

The idea is simple. A way to steady yourself that draws no attention. No fuss, no signal to the room. Just a small, tactile thing on your hand that's yours to reach for.

How do your collections work?

We release in small, seasonal drops; one or two designs at a time, a few times a year. Each piece is made to order once a drop opens. When a drop closes, those pieces may not return, so a design you love is best caught while it's here.

The rings

What are the rings made of?

Each ring is 3D-printed in wood-filled material, then sealed and finished by hand with a beeswax finish. They're gold-free and made to sit gently against the skin.

What's the difference between the two ring styles?

'In Your Control' Collection holds two:

Muraséla is a faceted ring with geometric panels and a smooth inner band. It's static, and can be worn on any finger.

Sahéla is a spinner with an outer band that rotates over a smooth core, set with alternating textures. The turning is the point.

Which finger should I wear the spinner on?

Somewhere your thumb can reach to set it turning; the index, middle, or thumb itself tend to work best. The faceted ring has no such rule; wear it wherever it feels right.

Is there any text or script on the rings?

No. We don't print text on any ring surface by intention. The rings are made to be quiet companions, nothing more.

I have sensitive skin. Will the rings irritate me?

We choose our materials to be gold-free and gentle on skin that reacts easily. That said, everyone is different, and we can't promise no one will react. If you notice any irritation, simply stop wearing it.

How do I choose my size?

Each ring is made to the size you select, so it's worth measuring carefully. Our size guide is here: rafike.co/pages/ring-size-conversion-chart. If you're between sizes or unsure, write to us before ordering. We're glad to help.

Caring for your ring

How should I look after it day to day?

Keep it simple. A soft, dry cloth is enough for most days. Avoid long soaks and harsh chemicals, which can dull the finish over time.

How do I refresh the finish?

Your order comes with a small care kit of beeswax. Now and then, work a little into the surface. A soft toothbrush helps reach into any textured grooves, then buff the smooth areas gently. It brings the warmth back.

My spinner feels stiff. What can I do?

A touch of the beeswax around the band, worked in and buffed, usually frees the turn again. Spinners loosen and settle with wear.

Orders, shipping & returns

How long until my ring is ready?

Every ring is made to order, so a little patience is part of it. Most orders are ready to ship within 2–3 weeks of ordering. We build in time for each stage to cure and settle, which is what keeps the finish wearing well.

How much is shipping, and how long does it take?

Shipping is calculated at checkout, and you'll receive a tracking link once your ring is on its way. Full details are on our Shipping & Returns page.

Can I cancel my order?

You can cancel for a full refund within 24 hours of ordering, as long as your ring hasn't yet entered production. Just email hey@rafike.co with your order details. After that, it moves into production and can no longer be cancelled for a change of mind.

I ordered the wrong size - what now?

Reach out and we'll remake it in the right size for a reduced fee that covers materials and finishing. A wrong size isn't a fault, so it isn't eligible for a free return but we'd always rather see it fit properly.

My ring arrived faulty or not as described.

We're sorry - that shouldn't happen. Email hey@rafike.co within a reasonable time with your order details and a few photos, and we'll make it right with a replacement, or refund, in line with your rights under Singapore law.

Everything else

Can I gift a Rafiké ring?

Of course - they make quiet, considered gifts.

Do you do markets or events?

From time to time. Follow @rafike.co to hear when and where.

I'd like to collaborate, stock, or feature Rafiké.

We'd be glad to talk. Write to us at hey@rafike.co and we'll take it from there.

Still wondering something? — hey@rafike.co · @rafike.co